Warranty Terms

General warranty conditions, exclusions and how to submit a claim.

Warranty rights for Davini products depend on the product category, manufacturer conditions where applicable, and mandatory consumer protection rules.

What is usually covered

  • manufacturing defects and material defects discovered during normal use,
  • product faults reported within the applicable warranty period,
  • verified defects that are not caused by improper use or external damage.

What is usually not covered

Normal wear and tear, accidental damage, improper assembly not carried out according to instructions, misuse, and defects caused by unsuitable maintenance are generally excluded.

How to submit a claim

To start a warranty claim, prepare the order or invoice number, a short description of the issue, and clear photographs where relevant, then send the request to customer support for review.